Gift Cards as Promotional Tools: What Shoppers Should Know

Gift Cards as Promotional Tools: What Shoppers Should Know

Beyond their traditional role as a gift, gift cards are frequently used by retailers as a promotional incentive — offering a bonus card with a qualifying purchase to encourage both the original sale and a future return visit. These promotions can genuinely add value, but they come with conditions that are easy to overlook in the moment.

How Bonus Gift Card Promotions Work

A typical promotion might offer a bonus gift card of a set value when spending above a certain threshold. From the retailer's perspective, this achieves two goals at once: it increases the average order size to hit the spending threshold, and it guarantees a future visit when the customer returns to redeem the bonus card, often leading to additional spending beyond the card's value.

Fine Print to Watch For

  • Activation delays: Some bonus cards aren't usable immediately and only activate after a waiting period.
  • Expiration dates: Promotional gift cards sometimes expire faster than gift cards purchased directly.
  • Category restrictions: A bonus card might only be redeemable on certain products or excluded from sale items.
  • Minimum redemption spend: Some cards require an additional purchase above the card's value to be used at all.

None of these conditions make a bonus gift card promotion a bad deal, but they do mean the advertised value isn't always as straightforward as it first appears.

Making Sure You Actually Use the Value

Gift cards, promotional or otherwise, lose their value if they're forgotten in a drawer or expire unused. Setting a reminder tied to the card's expiration date, checking the balance before shopping, and treating a bonus card as a specific line item in a future purchase — rather than vague future credit — all help ensure the promotional value is actually captured rather than lost to time.